Protect and recover chair time
Use deposits, booking controls, waitlists, Processing Gaps, Gap Fill, and Reconnect to protect committed bookings and bring useful demand back into the calendar.
Salon and barbershop management software · Built in Australia for AU, NZ & UK
Salon software built to keep every chair working.
Connect bookings, client context, communications, payments, and reporting in one place. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first.
14-day Pro trial. No credit card required.
Pro from A$34.95 inc GST / NZ$24.95 / £19.95 per active venue, with a monthly venue cap. See pricing.
Recovery offer
DraftedCancellation
2:30 PM·Colour refresh·Sarah's chair
ToMLMei L.Top match · 9 visits
Hi Mei, a 2:30 colour just opened up with Sarah today.
Want it? Reply YES and we'll lock you in.
The revenue leak
Your calendar is busier than it looks.
Service venues do not lose revenue in one obvious place. It leaks through cancellations, lapsed regulars, missed walk-ins, no-shows without a deposit, and client details the team has to chase. OpenChair gives the team practical ways to protect booked time and work on recovery opportunities.
Cancellation
2:30 PM, no replacement
Best waitlist match drafted
Lapsed client
Last seen 11 weeks ago
Reconnect message ready
Walk-in
Off the street, no booking
Captured to the calendar
Specialised for every venue
Built around how your venue actually runs.
Same platform underneath. Different workflows on top, tailored to how each venue actually works. Hair salons get colour formulas and processing-gap recovery. Barbershops get walk-in queues. Day spas get treatment rooms and equipment scheduling. Nail, beauty, and tattoo venues get relevant booking, record, form, and resource workflows.
Hair salons
Processing-gap recovery
Book around colour processing instead of over it. Colour formulas, treatment photos, and Style Match in the booking flow.
See the hair salon tour
Barbershops
Walk-ins + regular bookings
Run a self-service walk-in queue, schedule recurring appointments, and apply deposits or card protection to eligible bookings.
See the barbershop tour
Beauty salons
Patch tests + consent timers
Keep consultation forms, waivers, patch-test records, and treatment-room scheduling close to the client and booking.
See the beauty salon tour
Nail studios
Mani + pedi as one booking
Offer service combinations, schedule chairs and tables as resources, and give walk-ins a live queue estimate.
See the nail studio tour
Tattoo studios
Multi-session projects + waivers
Track multi-session treatment pieces, collect digital waivers, manage deposits, and keep reference images with the client context.
See the tattoo studio tour
Day spas & wellness
Rooms, couples & packages
Schedule rooms and equipment as resources, keep linked services together, and track prepaid package balances.
See the day spa tourOpenChair Assistant
Move the next task forward with the right level of control.
Assistant works from the bookings, clients, services, and numbers already in OpenChair. It answers venue questions, prepares follow-up and keeps booking or outreach actions ready for your team to review.
- Draft client replies and follow-ups using customer-safe venue context.
- Surface rebooking, no-show, review, birthday, and low-occupancy opportunities.
- Prepare booking or outreach actions that remain pending for operator review.
- Keep pending actions visible so the team can approve, reject, or take over.
Who hasn't been in for 10+ weeks?
Ask Assistant about your salon…
From OpenChair · Assistant
Engage
Let routine replies move without leaving the team behind.
Engage brings available SMS, email, and connected Instagram conversations into one inbox. On Pro, Smart Replies can Auto-send eligible, high-confidence SMS replies through a dedicated number in Australia or the United Kingdom and connected Instagram DMs where configured. Email replies stay draft-only.
- See available SMS, email, and connected Instagram conversations together.
- Auto-send eligible pricing, hours, availability and booking-link replies on supported channels.
- Escalate complaints; route low-confidence or safety-triggered replies to Draft or escalation.
- Configure reconnect, birthday, and rebooking workflows for your venue.
- Use conversation summaries to give the next team member useful context.
Inbox
All channelsMia T.2m
Can you do this colour?
Hannah P.5m
What time Thursday?
Olivia R.12m
Pricing for foils?
AI suggested reply
Hi Hannah, I have Thursday 11am or 2:30pm, both 45 min with Sarah. Let me know which works!
From OpenChair · Unified inbox
Style Match
Start the booking with better context.
Style Match guides clients through photo-led service discovery. It captures current and inspiration images, suggests suitable services from your venue, and hands uncertain enquiries to the team with the session context attached.
- Let clients share current and inspiration photos before choosing a service.
- Guide them towards services your venue actually offers.
- Capture intent and context for the team to review.
- Hand low-confidence or consultation-led enquiries into the inbox.
Style Match
PRO
Analysing style…
Matching face shape, hair texture, and inspo
Client selfie
Inspo photo
Style recommendations
1
Lived-in Balayage
2
Money Piece Highlights
3
Textured Layers
Mapped to service
Balayage + Cut & Blow-dry
3h · $295
Added to booking notes
From OpenChair · Style Match in the booking flow
Reconnect
Give lapsed clients a considered path back.
Reconnect supports configurable multi-wave SMS and email workflows for inactive clients. Choose the inactivity window, message, channel, daily limit, and exclusions, then review the setup before outreach begins.
- Set a configurable inactivity window from 7 to 365 days.
- Choose the channel, template, and daily limit for each wave.
- Use exclusions and communication preferences to protect client relationships.
- Review campaign and recovery reporting to understand the response.
Recovery offer
DraftedCancellation
2:30 PM·Colour refresh·Sarah's chair
ToMLMei L.Top match · 9 visits
Hi Mei, a 2:30 colour just opened up with Sarah today.
Want it? Reply YES and we'll lock you in.
From OpenChair · Reconnect offer
Intelligence
See what changed and what needs attention.
OpenChair brings booking, sales, deposits, retention, team, waitlist, and campaign performance into clear reports. Compare periods, open the source behind a result, and decide where to look next.
- Review sales, bookings, deposits, retention, and staff performance.
- Compare periods and open the source report behind a result.
- Track waitlist recovery and campaign performance in dedicated reports.
- See when a change deserves a closer look from the operator.
Intelligence
Last 30 daysBusiness
Revenue
$14,820
+12%vs $13.3k
Occupancy
76%
+4%vs 73%
Scheduling
Processing fill
42%
8 of 19 windows
Recovered revenue
$1,240
+18%vs $1.05k
From OpenChair · Intelligence overview
One connected operating platform
Keep the chair working. Keep the operator in control.
Booking, client context, communications, payments, reporting and AI workflows work from the same venue record. Pro Smart Replies can Auto-send on supported channels. Email and booking actions stay review-first.
Start with better client context
Bring Style Match, forms, treatment context, client history, and branded booking closer to the appointment so the team can prepare with clearer information.
Reduce admin with control
On Pro, let Smart Replies Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Assistant, email replies and booking actions remain review-first.
Understand what needs attention
Use source reports, period comparisons, and recovery reporting to see where bookings, client retention, deposits, or team performance need a closer look.
OpenChair salon and barbershop software
For operators in Australia, New Zealand and the United Kingdom, OpenChair connects booking, client context, communications, reporting and payments. On Pro, Smart Replies can Auto-send eligible SMS through dedicated Australian or UK numbers and connected Instagram DMs. Email and booking actions remain review-first. Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue and is capped at A$199 inc GST, NZ$199 or £99 per venue. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
Four practical points of difference
A clearer way to run the venue.
OpenChair focuses on the work service venues do every day, keeps review controls visible, and publishes how pricing works. Your branded booking journey carries zero OpenChair booking commission. Card-processing fees still apply.
Workflows shaped for service venues
OpenChair connects scheduling with processing time, walk-ins, resources, client records, forms, deposits, and branded booking across salon, barbershop, and self-care workflows.
AI that keeps the operator involved
Assistant and connected AI workflows draft, suggest, and surface actions for review. Approval and takeover controls keep consequential client and booking decisions visible.
Pricing that has a ceiling
OpenChair publishes regional per-venue pricing, charges for bookable team members, and caps Pro at A$199 inc GST, NZ$199 or £99 per venue each month. Non-bookable access users do not add a bookable-member charge.
Zero booking commission
OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply, and the booking journey stays centred on your venue.
Try Pro for 14 days without a card. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
See how we compare
Thinking of switching?
Compare regional pricing, booking journeys, and everyday workflows using current evidence for each platform.
Founder-led setup
Plan the move with a founder.
Our founders help new venues review their current setup, shape the service and team structure, and plan the storefront and operating rules. The exact migration scope depends on the quality and format of the export from your current platform.
Service mapDeposits & rulesStorefront brandInbox automationsTeam & commission
No credit card for the trial. Cancel any time.
Common questions
What owners ask before switching.
What is OpenChair and who is it for?+
OpenChair is salon and barbershop management software for operators in Australia, New Zealand and the United Kingdom. On Pro, Smart Replies can Auto-send eligible SMS replies through dedicated Australian or UK numbers and connected Instagram DMs. Email replies and booking actions remain review-first. It supports hair salons, barbershops, beauty salons, nail studios, tattoo studios and day spas, and is built in Australia.
Which countries does OpenChair work in?+
OpenChair serves venues in Australia, New Zealand and the United Kingdom, with regional pricing in AUD, NZD or GBP. Tap to Pay supports eligible iPhone and Android devices in Australia and the United Kingdom, and eligible Android devices in New Zealand. Stripe reader availability and payment requirements depend on the venue's connected Stripe account and region.
Is OpenChair really free?+
Yes. Free is $0 with one bookable team member, five services and unlimited appointments. New sign-ups can use a 14-day Pro trial before choosing whether to continue on Pro. Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue.
How much does OpenChair cost?+
OpenChair Pro starts at A$34.95 inc GST, NZ$24.95 or £19.95 per active venue, including the first bookable team member. Additional bookable members are A$20 inc GST, NZ$20 or £10, with monthly venue caps of A$199 inc GST, NZ$199 or £99. Pro card processing rates are Australia 1.8% + $0.30, New Zealand 2.5% + $0.30, and United Kingdom 2.0% + £0.20. OpenChair charges zero booking commission on bookings made through an OpenChair storefront. Card-processing fees still apply.
How does OpenChair compare to other salon software?+
OpenChair focuses on service-venue workflows, published capped regional pricing and a branded booking journey. On Pro, Smart Replies can Auto-send eligible SMS replies through dedicated Australian or UK numbers and connected Instagram DMs, while booking actions remain review-first.
Which venue types does OpenChair work for?+
OpenChair supports hair salons, barbershops, beauty salons, nail studios, tattoo studios and day spas. Relevant workflows include Processing Gaps and colour records for hair, walk-in queues for barbers and nails, forms and patch tests for beauty, multi-session treatment pieces for tattoo, and bookable rooms, equipment and packages for wellness venues.
How does OpenChair's AI actually help my business?+
On Pro, Smart Replies can answer eligible, high-confidence SMS enquiries automatically through a dedicated number in Australia or the United Kingdom and connected Instagram DMs where configured. Email and booking replies remain review-first. Complaints escalate, while low-confidence or safety-triggered replies move to Draft or escalation depending on the workflow.
Do you handle public holidays?+
Yes. Calendar Closures includes one-tap import of AU, NZ, and UK national public holidays. State-specific holidays you add manually. Closures cascade through your bookings with options to cancel and notify clients, reassign to a qualified team member, or keep on the calendar with a flag. Holiday surcharges can be applied per service if your venue charges them.
Is there a mobile app for iPhone and Android?+
Yes. OpenChair runs on web, iPhone and Android. The mobile apps support day-to-day venue work, including calendar and booking management, client context, messages, reports and eligible Tap to Pay. Subscription purchase and management remain on the web.
Can I import my client data from another platform?+
OpenChair's founders can help plan a move from another platform. The data and setup that can be brought across depend on the fields, format and quality of the export your current provider supplies, so the migration scope is confirmed after the export is reviewed.
A calmer operating day
Keep every chair working without losing control.
Bring bookings, client context, communications, payments, and reporting together. Let AI prepare useful drafts and next steps, then keep the final call with your team.